Rocanini Coffee Roasters

If you can't find the answer you are looking for, feel free to contact us at: service@rocanini.com

  1. How do I contact Customer Service?
  2. How do I get to your cafe in Steveston?
  3. Can I visit the roastery in Vancouver?
  4. Can I find you on Facebook?
  5. Are you on Twitter?
  6. How did Rocanini start?
  7. Where did the Rocanini name come from?
  8. How do I apply for a job at Rocanini?

1. How do I contact Customer Service?

Customer Service can be reached by email at service@rocanini.com or by phone +1-604-566-9266 (Vancouver) or 1-855-999-9266 (rest of Canada).  

Customer Service hours are Monday-Friday from 8:30 am to 4:00 pm and we will respond to any inquiries within 1 business day.  Please note that customer service is closed on Canadian holidays.

2. Do you sell beans at the cafe in Steveston?

Yes, we do. On top of the cafe fare, we sell freshly roasted coffee beans, Rocanini mugs, and tea and coffee brewing equipment.

3. Can I visit the roastery in Vancouver?

Yes, please visit!  The roastery serves a full line of coffee by the cup prepared by expert staff. Roasted coffee beans and brewing equipment are also available.  Visit and stay a while or order a cup to take out.  Be sure to pepper our master roaster with coffee questions as he loves to share knowledge and spread the love of the bean.  Learn more about the roastery.

4. Can I find you on Facebook?

Yes! You can find our Facebook Page at http://www.facebook.com/rocaninicoffeeroasters

5. Are you on Twitter?

Yes! Keep up to date with the latest @rocanini

6. How did Rocanini start?

With multiple years of experience in coffee retail and a true passion for coffee, an enthusiastic young group came together to open a coffee-roasting operation. We wanted to explore the essence of the coffee bean, the correct way to roast beans for their highest potential, and to serve and satisfy those with even the most particular taste buds. 

7. Where did the Rocanini name come from?

Named in homage to Italian tradition, the name “Rocanini” has been derived from the Latin word for rock, roca—with a twist. The name communicates a foundation of both strength and presence.

8. How do I apply for a job at Rocanini?

If you love artisan brew coffee and are passionate about providing great service please send your resume and cover letter to jobs@rocanini.com

Can't find the answer you were looking for?  

Try browsing our other FAQ sections or contact us directly at service@rocanini.com