Shipping & Returns FAQ | Rocanini Coffee Roasters Online Shop
At Rocanini Coffees Roasters we know fresh coffee tastes the best so we aim to ship all orders for in-stock and available products within 1 business day. Orders received before 12:00 pm will be roasted and shipped the following business day.
If you have any shipping related inquiries please feel free to contact us at: service@rocanini.com
- How much is shipping?
- When are coffee orders shipped?
- How can I get a shipping cost estimate based on my planned order?
- What shipping carrier is used?
- Do you ship internationally?
- When will my order arrive?
- What is your Return Policy?
1. How much is shipping?
We charge flat shipping rate at C$8 + tax for the order below $35.
2. When are coffee orders shipped?
Coffee orders are shipped on Wednesdays. All coffee orders placed between Wednesday to Sunday will be shipped the following Wednesday.
You can view an estimated shipping charge in your shopping cart by entering your Province and postal code in the Shipping Fee Estimator at the bottom of the shopping cart. This rate is an estimate. The actual rate will be shown during the check-out process using your actual shipping address.
Shipping related charges will be included in your order at checkout and can be viewed prior to confirming your order (i.e. your credit card will not be charged until you have selected and approved the shipping fee).
Visit our wholesale coffee FAQ for wholesale shipping information.
Shipping related charges will be included in your order at checkout and can be viewed prior to confirming your order (i.e. your credit card will not be charged until you have selected and approved the shipping fee).
Visit our wholesale coffee FAQ for wholesale shipping information.
3. How can I get a shipping cost estimated based on my planned order?
Go to your Shopping Cart (click on the "Checkout" button on the top right of your browser screen). At the bottom of the Shopping Cart is a "Get Shipping Estimates" tool.- Choose your province
- Enter your postal code
- Click on the "Calculate Shipping" button
The rate displayed will be an estimate. The final shipping price will be determine once the checkout process has been completed.